Support Services

We share national and local services including support lines, practical support, organisations for specific types of loss and can guide towards organisations that fit the needs of family members. For people less comfortable working digitally factsheets are also available.

Areas Covered
Support Type
Audience
Specialisms
Kaleidoscope Plus
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24 hour text crisis support, suicide prevention services, bereavement support, counselling in the community, mental health services for children and activity groups within the community aimed at promoting inclusion, support, recovery, wellness and self-care.

Telephone: 0121 565 5605
Email: info@kaleidoscopeplus.org.uk

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Reubens Retreat
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Reuben’s Retreat is a home-from-home for families bereaved of a child and for children with life limiting or threatening conditions and their parents and siblings. They walk side-by-side with individuals to whole families so they are not alone, providing support that is specific to their needs including therapeutic activities, counselling, drop-in and peer support groups, plus fun times, memory making and short breaks.

Email: enquiries@reubensretreat.org.uk

Tel: 01457 680 003

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Together for Short Lives
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Together for Short Lives is the UK charity that is there to make sure that seriously ill children and their families can make the most of every moment they have together. Offering confidential emotional support and information so that families spend less time searching for information and more time together. Together for Short Lives was formed after the merger of ACT and Children’s Hospices UK.

Helpline: 0808 8088100
Email: helpline@togetherforshortlives.org.uk

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The Child Death Helpline
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A freephone service for all those affected by the death of a child. The Child Death Helpline is staffed by volunteers, all of them bereaved parents. All of the volunteers are trained, supervised and supported by professional teams within Great Ormond Street Hospital for Children NHS Trust and the Alder Hey Children’s NHS Foundation Trust. The helpline is a partnership between professionals and parents working together to provide a professional service to anyone affected by the death of a child of any age.

Free phone: 0800 282 986

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The Invisible Suitcase
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The invisible suitcase is a short, animated film designed to help bereaved children and families try to understand their grief and how to manage it.

Butterfly Tribute Page
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A Butterfly Tribute Page allows you to:

Share details of funeral services
Light virtual candles and leave memories and thoughts
Add photos, music and videos that remind you of your loved one
Make donations in memory
Create events to fundraise or celebrate the life of your loved one
Pages can be public or private, your choice.

Email for support to set one up supportercare@each.org.uk

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Cogwheel Trust for Children
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Provides subsidised counselling in Cambridgeshire to couples, families and individuals of all ages.

Email: admin@cogwheel.org.uk
Tel: 01223 464 385

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Little Miracles
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Provides bereavement support and counselling to families that have a child under 25 with an additional need, disability or life limiting condition.

Email: michelle@littlemiraclescharity.org.uk
Tel: 01733 262226

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Caring Together
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At Caring Together we provide information and advice, run services in our local communities and campaign for carers’ rights, so that carers have choices. Our support for carers can continue after their caring role has come to an end.

Email: hello@caringtogether.org
Tel: 0345 241 0954

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Cambridgeshire and Peterborough Suicide Bereavement Support Service
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A contact point providing support and information on bereavement after a loved one’s suicide

Email: sumita@lifecraft.org.uk
Tel: 01223 566 957

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Cruse Bereavement Care, Cambridge branch: (Cambridge, Fenland and Uttlesford) Bereaved by Suicide Group
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The branch runs a dedicated group for those bereaved by suicide and meets on the first Wednesday of every month. This group is by referral only.

Email: cambridge@cruse.org.uk
Tel: 01223 633 536

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Support After Suicide
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A network of organisations who support people who are affected by suicide

info@supportaftersuicide.org.uk.

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Survivors of Bereavement by Suicide (SOBS)
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Support for people aged over 18 who have been bereaved as a result of suicide

Email: email.support@hotmail.com
Tel: 0300 111 5065

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Dying Matters
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A coalition of members across England and Wales, which aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life

Tel: 020 7520 8200
Email: https://www.hospiceuk.org/contact-us

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Lincolnshire Centre for Grief and Loss
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LCGL Counselling and Training Services is a charity sponsored by the Lincolnshire Co-operative and grant funded by Lincolnshire County Council. We are a free counselling service that responds to the needs of children/young people and adults in Lincolnshire who are experiencing the unmanageable symptoms of grief and loss following a significant life event. Offering bereavement counselling.

Email: email@lcgl.org.uk

Tel: 01522 546168

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Petals
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Petals’ counselling programme is unique – it has been specifically designed and developed to meet the needs of parents who have suffered pregnancy complications, the loss of a pregnancy or the death of a baby. The counsellors are experts in this field, and have years of experience between them of counselling people after all types of baby loss. The charity is working towards providing a nationwide specialist counselling service for parents affected by any of the following:

Miscarriage
Poor pregnancy diagnosis
Stillbirth
Neonatal loss
Antenatal anxiety following a previous loss/losses

It is also working to mainstream specialist baby loss counselling so that it is included with best practice in all UK maternity settings

Tel 0300 688 0068
Email: counselling@petalscharity.org
Online councelling form: https://petalscharity.org/counsellingcontact/

Head office contact: contact@petalscharity.org

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SiMBA provide Memory Boxes to bereaved parents to help gather timeless and precious memories of their child. As a result of consultation with parents, we offer three different sizes of beautiful Memory Boxes, each designed for a specific gestational loss. It also runs virtual support group sessions via Zoom. These sessions are for anyone affected by the loss of a baby. SiMBA also refurbish Family Rooms within Maternity Units to offer families the opportunity to spend precious time with and prepare to say goodbye to their baby in peaceful and private accommodation.

Phone 0131 353 0055
Email: enquiries@simbacharity.org.uk

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Peterborough City Hospital Chaplaincy
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support for the bereaved is offered by the hospital bereavement care services and the chaplaincy teams

Peterborough City Hospital Chaplaincy Tel: 01733 673 115
Email: nwangliaft.chaplaincy@nhs.net

Bereavement Centre Tel: 01733 673 526

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Sue Ryder Thorpe Hall Hospice
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Peterborough Family support team – Specially trained staff and volunteers offer family support to patients, and pre- and post-bereavement support to their loved ones on a one-to-one and group basis, including Wayfinders, a bereavement support walking group. Specialist support is also available for children and young people.

Tel: 01733 225 900 and ask for family support

Email: thorpehall@sueryder.org

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Arthur Rank House Hospice, Cambridge
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Offers bereavement support to the families of patients who have received care from one of their services.

Keith Morrison (Chaplain)
Email: keith.morrison@arhc.org.uk
Tel: 01223 675777

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Daddys with Angels
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DWA deliberately target support for bereaved dads due to the lack of available Male support across the sector. Daddys with Angels provides free online support, advice and friendship to families following the loss of a child of ANY gestation or age and by any cause or reason. We also have a Facebook group for anyone who is experiencing ‘anticipatory grief’. We are based in Northampton, UK, but we support familes from all over the world.

https://www.daddyswithangels.org/contact

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ARC Antenatal Resource and choices
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Provides non-directive support and information to expectant and bereaved parents throughout and after the antenatal screening and testing process.

National helpline 020 7713 7486

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Baby Loss
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Babyloss is a UK-based resource of information and support for bereaved parents and their families who have lost a baby at any stage of pregnancy, at birth, or due to neonatal death. They work with other major national charities to raise awareness. Also offers an online forum.

support@babyloss.com

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Children of Jannah
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Their mission is to meet the needs of grieving Muslim parents in the UK and beyond, providing practical, emotional and spiritual support, whilst educating friends, families, professionals and others to be better able to support them.

Click “Get Help” and there’s also a live chat on the website

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Saying Goodbye
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UK based charity that provides support to anyone who has suffered the loss of a baby at any stage of pregnancy, at birth or in infancy. Part of the Mariposa Trust. Saying Goodbye, which was started last year to provide Cathedral remembrance services for anyone who has lost babies at any stage of pregnancy, at birth or in infancy,

Tel: 0300 323 1350
support@sayinggoodbye.org

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Tommys
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In the UK 1 in 4 mums and dads will lose a baby during pregnancy or birth. Tommy’s exists to change this and their goal is to help more mums and dads have a healthy baby and to halve the number of babies who die during pregnancy or birth by 2030.

Email: midwife@tommys.org.
You can also call them for free on 0800 014 7800 (Monday to Friday, 9am to 5pm).

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Forever Stars
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an East Midlands charity dedicated to supporting families who’ve suffered a stillbirth or infant loss.

https://www.foreverstars.org/contact/

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The Compassionate Friends
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The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause.

0345 123 2304 helpline@tcf.org.uk

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Lullaby Trust
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Offers confidential bereavement support to anyone affected by the sudden and unexpected death of a baby or young child

Bereavement support: 0808 802 6868
Information & advice: 0808 802 6869

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The Good Grief Trust
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The Good Grief Trust exists to help all those affected by grief in the UK. Their vision is to help those bereaved from day one, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support. Suuports loss of child, partner, friend, parent and sibling.

hello@thegoodgrieftrust.org

For press enquiries –

Charlie Davey – charlie@likemindedpr.com – Call; 07770 961317

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SANDS Peterborough
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Peterborough and Stamford SANDs is a branch of the national Stillbirth & Neonatal Death Charity (SANDs). It is run by bereaved parents who use their sad experience to help others by offering support, advice and a space to talk about your loss.

peterboroughstamfordsands@yahoo.com

National Sands helpline please call 020 7436 5881

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Sudden
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Offers help for bereaved children of all ages who have been bereaved by any sudden cause, including COVID-19 (coronavirus). Sudden is an early intervention service providing emotional and practical support in the first ten weeks following an unexpected bereavement.
They help if someone you love (usually a family member or partner) has died in a way that you consider sudden or shocking. They can also help if you are caring for someone bereaved in this way.
The service is free. They provide emotional support and help with many practical things.
You receive a named, qualified, friendly and professional caseworker.
The chairty helps whatever the cause of death. They are also here if you are caring for someone bereaved suddenly, and want help and support.

Sudden Bereavement Help 0800 2600 400
Email: help@sudden.org

Out of hours support: National Bereavement Partnership between 7am and 10pm on 0800 448 0800 for emotional support.

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Care for the Family
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Care for the Family provides a wide range of support in three key areas of family life – marriage, parenting and bereavement. This includes marriage and parenting courses, bereavement support, family breaks and faith in the family, as well as a wide range of resources in support of each of these core areas. CareLine is a confidential telephone and/or email service which can be accessed by all adults in the UK. It provides a listening ear and will offer support or signposting towards other help as appropriate.

Monday to Friday between 9.00 am and 4.30 pm.
Say that you would like to speak to a CareLine Advisor:
Email: mail@cff.org.uk
Tel: 029 2081 0800

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Child Bereavement UK
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Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies. They support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying. We offer free, confidential bereavement support by telephone, video or instant messenger, wherever you live in the UK. Services:

Support sessions – support for individuals, couples, children, young people and families
Groups for families – facilitated groups for bereaved families where children aged 4-12 and their adult carers can meet others and explore their feelings through creative activities
Groups for young people – facilitated groups for those between the ages of 11 and 25 to meet for social activities and to work on creative projects
Groups for parents – facilitated groups for bereaved parents and carers to meet in a supportive environment

Tel: 0800 02 888 40
Tel: helpline@childbereavementuk.org

Live Chat available through the website when you land on the Home page.

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CRUSE Peterborough
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Cruse Bereavement Care – Peterborough & Huntingdonshire Area.
Cruse provides with bereavement support, information and campaigning. Cruse Bereavement Care exists to promote the well being of anyone bereaved by death and to enable bereaved people to understand their grief and cope with their loss.
It is the leading bereavement organisation and has built an extensive range of services which are confidential and free to bereaved people.

Local 01733 348439
Email: huntingdonshire@cruse.org.uk
Email: peterborough@cruse.org.uk

National Helpline 0808 808 1677
National Support chat https://www.cruse.org.uk/get-support/crusechat/

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CRUSE Stamford
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CRUSE Stamford and Bourne Branch.
Cruse offers face-to-face, telephone, email and website support. We have a Freephone national helpline and local services. Cruse Bereavement Care exists to promote the well being of anyone bereaved by death and to enable bereaved people to understand their grief and cope with their loss.

Telephone
National helpline 0808 808 1677
Local 01780 751 162
E-mail
stamford@cruse.org.uk
Website
www.cruse.org.uk/…/stamford-and-bourne-branch-map

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Strongmen
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Speficially tailored towards men with the aim is to support men following bereavement. Grief can cause severe emotional and physical health conditions which are often overlooked and even ignored, especially in men.

Email: hello@StrongMen.org.uk
FREEPHONE: 0800 915 0400

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Help is at Hand
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A booklet specifically written for those bereaved by suicide by those who have also been affected by suicide.  The booklet gives practical information as well as details of further support.

info@supportaftersuicide.org.uk

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Sue Ryder
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Palliative, neurological and bereavement support. This chaity support people through the most difficult times of their lives. Whether that’s a terminal illness, the loss of a loved one or a neurological condition – we’re there when it matters. It consists of doctors, nurses and carers giving people the compassion and expert care they need to help them live the best life they possibly can. Link is to The Sue Ryder Online Bereavement Community is a place where bereaved people can exchange messages, share feelings and support each other.

Call us on 0808 164 4572
Email us at supportercare@sueryder.org
Write to us at Sue Ryder, 183 Eversholt Street, London, NW1 1BU

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Adams rose
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Adam’s Rose receives referrals from both local authorities including the NHS and funeral homes, and directly from someone who is bereaved or a family or friend who has referred them as they think they could do with a helping hand.

please contact: info@adamsrose.co.uk

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